Legal

Privacy Policy

Effective: May 15, 2026 · Updated: October 10, 2026

Veraison Labs ("Veraison Labs," "we," or "us") is a sole-operator AI implementation agency based in Vancouver, British Columbia, Canada. We operate the websites veraisonlabs.com and veraisonlabs.ca. This policy explains how we handle information collected through our websites.

Information We Collect

Website visitors

Our site is hosted on Vercel and uses Vercel Web Analytics to collect aggregated, anonymized visitor data including page views, referring sites, device type, and approximate geographic region. Vercel Web Analytics is cookieless and does not identify or track individuals across sites. We do not use advertising or third-party tracking cookies.

Our pages also load fonts from Google Fonts and code libraries from jsDelivr and cdnjs. When your browser loads a page, these providers receive your IP address and basic browser information so they can deliver those files. We do not receive or store this information.

Contact form

If you submit a contact form on our website, we collect: your name, email address, company website (optional), areas of interest, current tools, biggest time sink, and any free-text message you provide. Submissions are emailed to matt@veraisonlabs.com and recorded in a Google Sheet we control for follow-up and engagement tracking.

Call scheduling

If you book a call through our scheduling link, Google Calendar collects your name, email address, and chosen time under Google's privacy policy and shares them with us to arrange the meeting.

We may record and transcribe calls using Fathom so that we keep an accurate record of what was discussed. If you do not want a call recorded, tell us before or at the start of the call.

Direct correspondence

Emails and other messages you send us are retained to respond and maintain a record of our conversation.

How We Use Information

We use information collected through our websites only to respond to inquiries, maintain a record of our conversations, and improve our website experience. We do not sell or share visitor information for marketing purposes.

Sub-Processors

We rely on the following third-party service providers in connection with our website and general business operations:

Security

Information collected through our websites is stored on infrastructure operated by Vercel and Google, which provide industry-standard safeguards including encrypted storage and access controls. We retain submitted information for as long as needed to respond and follow up. Call recordings and transcripts are stored by Fathom.

Your Rights

If you are a resident of Canada or another jurisdiction with applicable data-protection law, you may request access to, correction of, or deletion of information we hold about you, and you may withdraw consent for processing. To exercise these rights, contact us at the address below.

International Users

We currently serve clients in Canada and the United States. If you contact us from outside these regions, you consent to your information being transferred to and processed in Canada.

Some of our service providers, including Vercel, Google, Stripe and Fathom, are based in the United States or other countries and may process your information there. Information processed outside Canada is subject to the laws of that country and may be accessible to its courts, law enforcement and national security authorities.

Children

Our services are primarily intended for businesses. We do not knowingly collect personal information from individuals under 18 without parental or guardian consent.

Services We Operate

For information about how we handle data accessed on behalf of clients through authorized integrations (such as Google APIs), see the privacy policy for Veraison Labs Client Reports.

Changes to This Policy

We may update this policy. Material changes will be reflected in the Effective date at the top.

Contact

Matt Betker — Veraison Labs
matt@veraisonlabs.com
Vancouver, British Columbia, Canada